Western Union - HOW TO RECEIVE MONEY

It is very easy to receive money through us. First, locate your nearest Western Union Agent in Philippines here. Then make your way to the Agent location.

1.CONFIRM THAT THE MONEY IS READY FOR PICK UP

Before you (the Receiver) visit our Agent location, make sure that the money is ready to be collected. Confirm the status of your money transfer by calling your sender or the Philippines Customer Hotline at 02 888-1200 (for calls within Metro Manila) or 1-800-1-888-1200 (toll-free nationwide via PLDT Lines), 1-800-9-888-1200 (toll-free nationwide via Globe Lines) or +632 888-1200 (for calls from overseas).

In the case where money is sent to the Receiver's (or beneficiary's) bank account at any of the following Philippine Banks, the money can be withdrawn from the bank account directly:
* Banco de Oro (BDO)
* Bank of the Philippine Islands (BPI)
* Philippine National Bank (PNB)
* Metropolitan Bank and Trust Co. (Metrobank)
* United Coconut Planters Bank (UCPB)
* Rizal Commercial Banking Corporation (RCBC)
* Allied Bank
* Land Bank of the Philippines (LBP)

2.VISIT THE AGENT LOCATION

Remember to bring the following information:
* The 10-digit Money Transfer Control Number (MTCN);
* The Sender's full name (the first, middle and last names as signed on the 'To Send Money' form);
* The City and Country where the money was sent from;
* The Expected Amount of the money transfer;
* Your original valid photo identification.

3.COMPLETE THE 'TO RECEIVE MONEY' FORM

Just fill out the 'To Receive Money' form and provide the Agent the MTCN and present your original valid photo identification.

4.REVIEW AND SIGN THE RECEIPT
You will be given a receipt. Review it thoroughly and sign the receipt if all the details are accurate.

5.RECEIVE YOUR MONEY
The Agent will then hand you your money together with the receipt. The transaction is complete. Please keep your money in a safe and secure place.

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